Judge.me vs Okendo: which reviews app should you pick?

Judge.me and Okendo are two of the review apps Shopify merchants ask about most. Both collect photo and video reviews and show them on your product pages. They differ in who they’re built for: Judge.me is known for getting a store started cheaply, while Okendo bundles reviews with quizzes, surveys and other customer content for brands that are scaling.

The short answer

• Pick Judge.me if you want reviews live this week and you’re watching costs.
• Pick Okendo if you’re scaling and want reviews, quizzes and surveys managed in one app.

Setup

Judge.me installs in a few minutes. Its widgets work on most themes without code, and review request emails start sending on their own once orders are delivered.

Okendo takes a little longer because there’s more to set up, but its onboarding walks you through the widgets and emails. Larger brands also get hands-on help.

Features

Collecting reviews

Both apps send review requests after delivery, support photo and video reviews and can reward customers for leaving them. Both can also import reviews from another app, so switching later doesn’t mean starting from zero.

Beyond reviews

This is where they split. Okendo adds quizzes, surveys and tools for collecting customer content, and ties it all to one customer profile you can use in your email and SMS tools. Judge.me stays focused on reviews and Q&A.

Pricing

Judge.me is known for a free plan and a low-cost paid plan, which is why so many new stores start there. Okendo is priced for brands with more order volume. Check both listings on the Shopify App Store for current plans, since they change often.

Which should you pick?

• Just launched: Judge.me. Fast, cheap and does the job.
• Growing brand: Judge.me, unless you already want quizzes or surveys.
• Scaling store: Okendo starts to pay off once you’ll use the extra tools.
• Shopify Plus: Okendo, for the customer data and support.