The best helpdesk apps for Shopify
Once one inbox can’t keep up, a helpdesk puts email, chat and social messages in one place, with order details beside every ticket.
What to look for
Order actions
Refund, edit or cancel orders without leaving the ticket.
Automation
Auto-answers for where-is-my-order questions save hours.
Pricing by ticket or seat
Match the pricing model to how your team works.
Our picks
- Gorgias: best overall.
- Tidio: best for small teams.
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